Turn every strong client result into a published, testimonial-backed case study, one a month. Source candidates from the places wins already live (reviews, the CRM, call recordings, client channels), manage them on the PM board the team already runs, draft to a results-first structure, and push live through whatever CMS the site is on. Not doing: unverified claims, unapproved client names, or any study without a secured testimonial.
Cycle & hand-offs: Select & sign off runs monthly and starts the cycle. Hand-offs: Select & sign off → Secure the testimonial: straight away; Secure the testimonial → Draft the case study: once the customer has supplied the testimonial or completed the interview; Draft the case study → Review & publish: straight away; Review & publish → Close the loop: straight away. Runs on its own rhythm: Ideation & sourcing (monthly); Pipeline management (weekly (Mon)). Any other link waits for a person. Sign-off steps stay with a person; everything else can run on its own once armed.